Every buyer gets a named Shiplox agent after signup. Ask for sourcing quotes, QC updates, warehouse help, Shopify sync, or fulfillment support in one private chat.
Your Shiplox workspace
Example private agent conversation
Request
Received
Suppliers
Comparing
Next
Quote review
Your agent can reach the full operating team
These are verified Shiplox agents mentioned in real customer feedback. Your assigned agent depends on your workflow, language needs, and availability.
Sourcing & custom packaging
Helps buyers turn a product brief into clear supplier, sample, quote, and packaging next steps.
“Linda gave me the correct steps to start custom packaging orders. Looking forward to working with her in future steps.”
Verified customer feedback
Account & fulfillment support
Keeps questions, order follow-up, fulfillment coordination, and the next action connected in one conversation.
“Mr Liao has been outstanding, always responsive and attentive. He understands the importance of service and delivers.”
Verified customer feedback
Shopify & international sellers
Supports Shopify connection questions, fulfillment planning, and international sellers preparing to serve US and European customers.
“Mariane provided clear, fast, and comprehensive answers. The guidance gave me the confidence to launch my store.”
Verified customer feedback
One contact, specialist execution
Your agent coordinates the request while the right operating team completes the work.
Keep one relationship and one chat. Your agent brings in the right Shiplox team as the product moves from idea to supplier, warehouse, and customer shipment.
01
Supplier options, MOQ, samples, product pricing, and production questions.
02
Agreed inspection points, photo updates, defect notes, and supplier follow-up.
03
Receiving, stock visibility, storage, packing preparation, and inventory updates.
04
Order processing, packing, dispatch, tracking, returns, and shipment exceptions.
05
Store connection, product sync, order import, fulfillment updates, and tracking sync.
$0
Your agent is part of the service, not a paid marketplace upgrade. Start with a product request or connect Shopify when fulfillment is ready.
Clear answers about assignment, costs, and what your agent can coordinate.
Create a buyer account and start a sourcing request or fulfillment conversation. Shiplox assigns a private agent based on your needs and availability.
No. The private agent, sourcing service, basic QC, receiving, warehouse storage, Shopify sync, and fulfillment service have a $0 Shiplox service fee. You still pay for products and agreed third-party costs such as shipping, packaging, customs, duties, returns, or reships.
Yes. Your agent can coordinate with the sourcing, QC, warehouse, fulfillment, and Shopify teams so the same conversation can continue from product search through customer shipping.
You can share your needs and preferences, but assignment depends on the product, workflow, language needs, and agent availability. Every assigned agent can reach the wider Shiplox operating team.
