Shopify app billing information
The Shiplox Shopify app is free to install and use through Shopify. There are no Shopify app subscription or usage fees. For Shopify merchants, Shiplox has approval to charge merchants outside the Shopify Billing API for variable physical goods, fulfillment, packaging, and shipping costs approved by the merchant.
Merchant approval first
Physical goods, fulfillment, packaging, and shipping costs are reviewed before payment.
Shiplox does not charge merchants for installing the Shopify app, using the Shopify-connected dashboard, submitting product requests, connecting a store, reviewing quotes, importing orders, or accessing support.
Shiplox invoices are for variable operational costs tied to physical products and shipments. Costs can change by product type, quantity, supplier pricing, package size, weight, destination, carrier, route, and service level.
How approval works
A quote, invoice, or support request explains the relevant product, fulfillment, packaging, shipping, return, or reship scope. The amount can include physical goods and operational costs, but it is not a Shopify app subscription or software usage fee.
Product cost, quantity, shipping, packaging, and fulfillment scope are shown before approval.
Shiplox does not add a separate Shopify app access charge outside Shopify Billing.
Shipping can change by carrier, destination, parcel weight, route, and fulfillment requirements.
