Shiplox FAQ

Clear answers about product sourcing, supplier quotes, Shopify order import, warehouse inventory, packing, shipping coordination, returns, and support.

No connected store is required for a sourcing request

Shopify connects through OAuth for supported workflows

Applicable costs are reviewed before approval

Fastest path

Start with sourcing and connect a store when needed.

Start with a product requestSend a link, image, quantity, destination, and product notes before connecting a store.Connect Shopify when readyUse OAuth when you need supported product, order, fulfillment, and tracking workflows.Need account help?Contact support with the product, quote, order, tracking, or invoice reference.

All questions

35 answers available

Yes. Start with a product request containing a link, image, target quantity, destination, and notes. Connect a supported store later when you need product drafts, order import, fulfillment updates, or tracking synchronization.

Still need help?Send the product, order, quote, or tracking context.Review pricingSee how product, sample, inventory, and shipping costs are reviewed.

Ready to send a product brief?

Start with the product details you already have. Shiplox can review the request before you connect Shopify or approve any order work.